Ellie Shoes ships UPS or FedEx, Ground. Packages are expected to arrive to you within 6-14 days of placement. PO Boxes, are not supported.
Regardless of price or quantity of your order, shipping fee's are one low rate of $8.95. Your payment will refunded within 24 hours if the item(s) ordered are not in-stock. If placing a multi order (items being shipped from other companies, as well), all items will be shipped separately in discrete packaging. Order Invoices, Return Policies and Tracking Numbers will be emailed to you.
*All North Carolina Residents will have sales tax of 8.25% added to the order according to the merchandise total. Sorry, it’s State Law.
Return Policy: All Items listed under this company are Final Sale!
Exchange ONLY can be done if the item that was shipped was not the item ordered, or has a factory defect. All items that fall under this category have to be Shipped to T&A Lingerie for inspection, before it can be exchanged. Inspections include product verification and wear/damage. If item(s) pass inspection there will be a 10% restocking fee along with a $5.00 charge to cover the Shipping charges, when being sent back to Ellie Shoes. These fee's will be taken out your original order. The original Shipping Fee's will NOT be refunded. All shipping fee's are the sole responsibility of the buyer. If you have any questions Contact your Customer Service Representative.
Sizing Ellie Shoes:
Note: All shoes are based on Women's Sizes, which are considered an average medium width.
For Transgendered Patrons: To properly fit the shoe, you MUST go up 2 sizes from your normal men's size. Example: Men's Size: 10 You will need a Woman's Size: 12
Sizing Chart: U.S. Women`s to U.S. Men`s Footwear Sizing Conversions
| Women`s Sizes |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
13 |
14 |
15 |
16 |
17 |
| Men`s / Unisex Sizes |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
13 |
14 |
15 |
Pointy Toed Shoes: This style is made for narrow to medium width feet only. May need to order at least one size larger than you normally wear, if you have a wider foot. Even with the larger size the toes may feel a little tight. Within time, the heel will stretch and mold to your foot size.
Closed Toe Shoes:
This style is made for narrow to medium width feet only. If you wear a 1/2 size and the shoes only come in full sizes we recommend your going up to the next full size. |
Fetish shoes:
It is recommended that you order a size or so larger. These shoes offers little to no comfort. They are strictly a fetish shoe. These shoes will only fit Narrow to Medium width feet. Fetish heels require a lot of balance, due to the extreme high heels, and many are almost impossible to walk in. Many fetish shoes like the ballet styles require the training of the feet and can cause many foot problems in the future if you are determined to try walking in them. We would recommend only using fetish styles for playing at home. An example of these are a 6" Stiletto, closed toe. |
Open toe shoes:
Strappy heels with open toes offer a little more room for the toes. Remember if the you wear a 1/2 size if you go down to the next full size your toes are probably going to be a bit over the end of the shoe when you are standing. If you go up to the next size up the toes should not hang over when standing but as with any shoes when you go up in size it's not just the length that's gets bigger. The shoes get a slight bit bigger all over. |
High Heel Boots:
The thighs and calves of these boots are sized for a small to medium sized legs. If your legs are on the larger side we would recommend only buying boots that lace up but be aware that even with the lace-up factor the sizing is for small to medium size legs and the fact that they lace up will only give a slightest bit more room. At most an inch or so. It would also be a good idea to remember that with many boots you will be wearing socks. Sometimes really thick socks! If you are planning on wearing socks with your boots we would recommend your going up to the next size. |
| MOST IMPORTANT RULE: Your arch in your foot should lay with the arch of the shoe, to avoid pulling your arches and causing damage to your feet. This will also reduce ankle rolling and provide a sturdy walk. |
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